Effective communication;
increase your chance of success!

In Works Council work success is not determined solely by the quality of your ideas or arguments. The way you communicate can make all the difference.

During this interactive training you will explore your own communication style and discover how it influences conversations, relationships and outcomes. You will learn how communication patterns develop, which roles people naturally adopt in discussions, and how these patterns affect cooperation within the Works Council and with management.

Through practical exercises and real-life examples you will learn to recognise ineffective communication habits and develop techniques to communicate with greater impact and confidence.

The result? Better collaboration, stronger influence and more effective conversations with colleagues, management and the employees you represent.

Content of the training

Theory about the different communication roles based on Transactional Analysis (TA);
Recognising your own communication style and understanding how it influences interactions and outcomes;
Identifying ineffective communication habits and developing techniques to communicate with greater impact and confidence;
Practising with real-life examples and situations.

Working method

The training combines concise theoretical introductions with a wide range of practical exercises and case studies. Participants are encouraged to bring their own workplace examples, allowing them to explore their communication patterns and practise effective ways of breaking unproductive habits.

Objectives of the training

Recognise your own communication patterns as a Works Council member;
Gain insight into the communication dynamics within the Works Council and between the Works Council and management;
Understand how to adapt your communication approach by moving between different communication roles and positions;
Identify opportunities to break unproductive communication patterns within yourself, the Works Council and management;
Develop new communication skills that enable you to communicate more effectively and achieve better results.

‘Break old patterns, strengthen your communication skills and increase your influence.’

09:00 - 09:30
Arrival
Reception with coffee and tea.
09:30 - 10:00
Start of the training
We begin by connecting and exploring the content of the training.
10:00 - 12:30
Communication patterns: what are they, and which positions are there?
You’ll dive into the basics of Transactional Analysis (TA) and discover the different ego positions that play a role in communication. Through practical exercises, you’ll experience these positions yourself and deepen your understanding of how they influence conversations.
12:30 - 13:30
Lunch break
13:30 - 16:00
Communication patterns: the interaction between you and the other
Every conversation is an interaction shaped by your experiences and by the person in front of you. Over time, these interactions often turn into fixed communication patterns which can be difficult. But the good news is: there’s always room for change.

You’ll work with your own real-life experiences to gain insight into what happens between you as a Works Council member and others - your director, managers, and colleagues. By recognizing your patterns, you open the door to choosing new, more effective ways of communicating.
16:00 - 16:30
Evaluation and end of training
Small steps can spark big change. Together, we’ll reflect on the day and identify what you’d like to practice in the coming period. You’ll leave with a concrete plan—clear, small steps that will help you start improving your communication.